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All Systems Operational

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Scheduled Maintenance

Schedule

January 23, 2026 5:00PM - January 26, 2026 8:00AM CST

Components

Ansible Tower, ATC Equinix Extension, ATC Network, ATC Private Cloud, ATC Storage, ATC Uploads Center, ATC VDI, ATC VPN, ATCDC1 Facilities, ATCDC2 Facilities, ATCDC3 Facilities, ATCDC4 Facilities, ATCDC5 Facilities, Authentication Services, Cyber Range, Console Services, EVE-NG, GPUaaS, IPAM/DNS/DHCP, Jumpinator, Labs, LLMaaS, ServiceNow 1SE, Website

Description

Upcoming plan to migrate the ATC Docker Registry Storage over the upcoming weekend. Do not expect any interruption in service however you may experience slowness for ATC Docker Registry operations during this time.
Nexus Repository MaintenancePlanned Maintenance

Schedule

February 20, 2026 6:00PM - 10:00PM CST

Components

ATC Network, ATC Uploads Center, ATC VPN, Cyber Range, Console Services, IPAM/DNS/DHCP, Jumpinator, Labs, Website

Description

We will be conducting maintenance on the production Nexus repository server. This will affect the ATC docker, pip, npm, yum, apt, and chocolate repositories and will likely result in disruptions in those services during this time.

Schedule

June 26, 2026 5:00PM - June 28, 2026 5:00PM CDT

Components

ATC Storage, ATC VDI

Description

The following maintenance tasks will be performed: - Applying the latest operating systems patch sets to ATC servers and View desktops. Each system will be rebooted when patching is complete. Friday 5:00PM - 10:00PM - We will be upgrading the main storage cluster in the ATC (atc-storage) to ONTAP 9.17.1 to match version on Metrocluster. This upgrade should be non-disruptive. Friday 5:00PM thru Sunday - 5:00PM

Schedule

June 29, 2026 7:00AM - July 17, 2026 5:00PM CDT

Components

ATCDC1 Facilities, ATCDC2 Facilities, ATCDC3 Facilities, ATCDC4 Facilities

Description

Our generator maintenance vendor will be performing maintenances on our ATC Data Center generators from June 29-July 17. During this time, no impact is expected as only 1 generator will be worked on at a time in any of the redundant pairs.

Ansible Tower

Operational

ATC Equinix Extension

Operational

ATC Network

Operational

ATC Private Cloud

Operational

ATC Storage

Operational

ATC Uploads Center

Operational

ATC VDI

Operational

ATC VPN

Operational

ATCDC1 Facilities

Operational

ATCDC2 Facilities

Operational

ATCDC3 Facilities

Operational

ATCDC4 Facilities

Operational

ATCDC5 Facilities

Operational

Authentication Services

Operational

Cyber Range

Operational

Console Services

Operational

EVE-NG

Operational

GPUaaS

Operational

IPAM/DNS/DHCP

Operational

Jumpinator

Operational

Malware Lab

Operational

Labs

Operational

LLMaaS

Operational

ServiceNow 1SE

Operational

Website

Operational

History (Last 30 days)

Description

Our vendor will be performing the quarterly data center cleanings in ATCDC1-4. No impact is expected


Components

ATCDC1 Facilities, ATCDC2 Facilities, ATCDC3 Facilities, ATCDC4 Facilities



Schedule

June 15, 2026 4:00PM - June 18, 2026 11:00PM CDT



June 15, 2026 4:00PM CDT
UPDATE

Scheduled maintenance is starting.

June 18, 2026 11:00PM CDT
UPDATE

Scheduled maintenance is complete.

Description

Our controls vendor will be implementing additional sensors for more accurate readings. No impact is expected


Components

ATCDC2 Facilities, ATCDC3 Facilities, ATCDC4 Facilities



Schedule

June 15, 2026 7:00AM - June 15, 2026 5:00PM CDT



June 15, 2026 7:00AM CDT
UPDATE

Scheduled maintenance is starting.

June 15, 2026 5:00PM CDT
UPDATE

Scheduled maintenance is complete.

Description

ATC Core Teams will be doing upgrades on core management switches and VCD edge firewalls. Customer TOR will not be affected. Network services will be impacted as switch(s) reload after upgrade.


Components

ATC Network



Schedule

June 12, 2026 5:00PM - June 13, 2026 5:00PM CDT



June 12, 2026 5:00PM CDT
UPDATE

ATC Core Management switch(s) and VCD FW upgrades have started.

June 13, 2026 5:00PM CDT
UPDATE

ATC Core Management switch(s) and VCD FW upgrades are now complete. Thank you for your patience.

Incident Status

Service Disruption


Components

ATCDC1 Facilities





June 6, 2026 1:39PM CDT
IDENTIFIED

We are currently having power issues in DC1. Most ATC services will be impacted while we failover and/or work to bring systems back online. We will update as information becomes available. Thank you for your patience.

June 6, 2026 3:45PM CDT
IDENTIFIED

Power problem has been identified. We are in the process of bringing core services on-line first, then we will move to individual environments.

June 6, 2026 5:06PM CDT
IDENTIFIED

Power has been restored to all racks in ATCDC1. Core teams are still working on restoring services.

June 6, 2026 7:35PM CDT
MONITORING

Most core services have been restored. We will continue to monitor.

June 6, 2026 8:34PM CDT
MONITORING

Core services have been restored. ATC users should verify functionality of all applications or VMs that were backed by core storage (ex. vCloud SAND/PERM, Guest storage). Thank you for your patience.

June 10, 2026 12:30PM CDT
RESOLVED

Closing per JM.

Description

ATC Core Security Team will be upgrading ATC Core -Palo Panorama this evening to remediate a CVE. There will be little to no impact.


Components

ATC Private Cloud



Schedule

June 3, 2026 5:00PM - June 3, 2026 6:00PM CDT



June 3, 2026 5:00PM CDT
UPDATE

Palo upgrades have started.

June 3, 2026 6:00PM CDT
UPDATE

Palo upgrades complete - Thank you for your patience.

Description

Vendor performed preventative maintenance. No impact is expected.


Components

ATCDC1 Facilities



Schedule

May 18, 2026 7:00AM - June 1, 2026 5:00PM CDT



May 18, 2026 7:00AM CDT
UPDATE

Scheduled maintenance is starting.

June 1, 2026 5:00PM CDT
UPDATE

Scheduled maintenance is complete.

Description

The following maintenance tasks will be performed: - Applying the latest operating systems patch sets to ATC servers and View desktops. Each system will be rebooted when patching is complete. Friday 5:00PM - 10:00PM


Components

ATC VDI



Schedule

May 29, 2026 5:00PM - May 29, 2026 10:00PM CDT



May 29, 2026 5:00PM CDT
UPDATE

ATC monthly maintenance window is starting.

May 29, 2026 10:00PM CDT
UPDATE

ATC monthly maintenance window is complete.

Incident Status

Degraded Performance


Components

ATCDC1 Facilities





May 27, 2026 9:14AM CDT
IDENTIFIED

We are performing emergency maintenance on Building 60 Generator-1B. No Data Center impact is expected.

May 27, 2026 12:24PM CDT
RESOLVED

Emergency Maintenance is complete.

Description

On Tuesday, May 26 we will be applying a point release patch to PERM vCloud vCenter. No new VMs can be created and vCenter access will be unavailable during the window. Running VMs will not be impacted.


Components

ATC Private Cloud



Schedule

May 26, 2026 5:00PM - May 26, 2026 11:00PM CDT



May 26, 2026 5:00PM CDT
UPDATE

PERM vCenter upgrade started.

May 26, 2026 11:00PM CDT
UPDATE

PERM vCenter upgrade complete.
Custom Labs Access DownService Disruption

Incident Status

Service Disruption


Components

Website





May 26, 2026 2:27PM CDT
INVESTIGATING

Upgrade to Custom Labs has broken access. We are investigating now.

May 26, 2026 3:51PM CDT
RESOLVED

Code has been rolled back and access configs have been restored.

Description

Starting at 8:30PM on Friday, we will be upgrading ATC Uploads Center and underlying operating system software to the latest supported versions. ATC Uploads will be unavailable during the upgrade.


Components

ATC Uploads Center



Schedule

May 22, 2026 8:30PM - May 22, 2026 11:30PM CDT



May 22, 2026 8:30PM CDT
UPDATE

ATC Uploads Center upgrade is starting.

May 22, 2026 11:30PM CDT
UPDATE

ATC Uploads Center upgrade is complete.