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All Systems Operational

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Scheduled Maintenance

Schedule

October 12, 2026 7:00AM - October 27, 2026 5:00PM CDT

Components

ATCDC2 Facilities, ATCDC3 Facilities, ATCDC4 Facilities

Description

Vendor performed HVAC maintenance in ATCDC2-4. No impact is expected.

Ansible Tower

Operational

ATC Equinix Extension

Operational

ATC Network

Operational

ATC Private Cloud

Operational

ATC Storage

Operational

ATC Uploads Center

Operational

ATC VDI

Operational

ATC VPN

Operational

ATCDC1 Facilities

Operational

ATCDC2 Facilities

Operational

ATCDC3 Facilities

Operational

ATCDC4 Facilities

Operational

ATCDC5 Facilities

Operational

Authentication Services

Operational

Cyber Range

Operational

Console Services

Operational

EVE-NG

Operational

GPUaaS

Operational

IPAM/DNS/DHCP

Operational

Jumpinator

Operational

Malware Lab

Operational

Labs

Operational

LLMaaS

Operational

ServiceNow 1SE

Operational

Website

Operational

History (Last 30 days)

Description

This is a notification and impact description to your projects and customers. We are planning for a Critical Infrastructure Outage from 9/26/26 to 9/27/26 for ATCDC4. We will be shutting down one side of power to the data center racks at a time as part of an ongoing effort to increase overall redundancy in the data center. This work will be performed on the weekend specifically Saturday and Sunday. The starting time will be at 7am time on each day. Additional efforts from the ATC DC Engineering team are being made to ensure the least amount of disruption to all engagements.


Components

ATCDC4 Facilities



Schedule

September 26, 2026 7:00AM - September 27, 2026 7:00PM CDT



September 26, 2026 7:00AM CDT
UPDATE

Planned Critical Infrastructure maintenance for ATCDC4 has started.

September 27, 2026 7:00PM CDT
UPDATE

Planned Critical Infrastructure maintenance for ATCDC4 has ended.

Description

The following maintenance tasks will be performed: - Applying the latest operating systems patch sets to ATC servers and View desktops. Each system will be rebooted when patching is complete. Friday 5:00PM - 10:00PM - PROD Kubernetes cluster is being rebuilt. Active lab sessions will terminate when the old cluster is removed and users will have to reconnect their sessions. The IPs will be disabled at the F5 so no new connections will be allowed during the upgrade. Friday 5:00PM - 10:00PM


Components

ATC VDI, Labs



Schedule

September 25, 2026 5:00PM - September 25, 2026 10:00PM CDT



September 25, 2026 5:00PM CDT
UPDATE

ATC monthly maintenance window is starting.

September 25, 2026 10:00PM CDT
UPDATE

ATC monthly maintenance window is complete.

Description

Vendor performed Fire System maintenance for Building 56 and ATCDC2-4. Horns and Strobes will be tested and no impact is expected.


Components

ATCDC2 Facilities, ATCDC3 Facilities, ATCDC4 Facilities



Schedule

September 24, 2026 7:10AM - September 25, 2026 5:00PM CDT



September 24, 2026 7:10AM CDT
UPDATE

Scheduled maintenance is starting.

September 25, 2026 5:00PM CDT
UPDATE

Scheduled maintenance is complete.

Incident Status

Degraded Performance


Components

ATC Equinix Extension, ATC Network





September 22, 2026 2:41PM CDT
MONITORING

The redundant circuit to our Equinix site is down. Lumen is investigating. Primary circuit is still operational. No impacts have been reported. Please open an ATC Support Ticket with any outage reports or questions.

September 22, 2026 4:45PM CDT
MONITORING

A fiber splicing team has been dispatched by the carrier. An update will be provided once repairs are underway.

September 23, 2026 7:00AM CDT
MONITORING

Fiber repairs have been completed and the link is back up. Will continue to monitor for 24 hours.

September 24, 2026 7:16AM CDT
RESOLVED

Link has been stable for 24 hours.

Description

This is a vendor performed inspections to ensure that the fire system is working as designed. There will be a momentary Horn and Strobe test during this window. No impact is expected.


Components

ATCDC1 Facilities, ATCDC2 Facilities, ATCDC3 Facilities, ATCDC4 Facilities



Schedule

September 23, 2026 7:00AM - September 23, 2026 5:00PM CDT



September 23, 2026 7:00AM CDT
UPDATE

Scheduled maintenance is starting.

September 23, 2026 5:00PM CDT
UPDATE

Scheduled maintenance is complete.
ATCDC1 HVAC RepairsPlanned Maintenance

Description

Vendor performed HVAC repairs for ATCDC1. No impact is expected.


Components

ATCDC1 Facilities



Schedule

September 15, 2026 7:00AM - September 18, 2026 5:00PM CDT



September 15, 2026 7:00AM CDT
UPDATE

Scheduled maintenance is starting.

September 18, 2026 5:00PM CDT
UPDATE

Scheduled maintenance is complete.
ATCDC1 Quarterly CleaningPlanned Maintenance

Description

Quarterly cleaning of the ATC Data Centers. No Impact is expected.


Components

ATCDC1 Facilities



Schedule

September 16, 2026 4:00PM - September 16, 2026 11:00PM CDT



September 16, 2026 4:00PM CDT
UPDATE

Scheduled maintenance is starting.

September 16, 2026 11:00PM CDT
UPDATE

Scheduled maintenance is complete.
ATC Building 56 CleaningPlanned Maintenance

Description

Quarterly cleaning of ATCDC2-4. No impact is expected.


Components

ATCDC2 Facilities, ATCDC3 Facilities, ATCDC4 Facilities



Schedule

September 15, 2026 4:00PM - September 15, 2026 11:00PM CDT



September 15, 2026 4:00PM CDT
UPDATE

Scheduled maintenance is starting.

September 15, 2026 11:00PM CDT
UPDATE

Scheduled maintenance is complete.

Description

Vendor performed maintenance of one of the 415v UPS's and the STS's for ATCDC1. No impact is expected


Components

ATCDC1 Facilities



Schedule

September 12, 2026 7:00AM - September 12, 2026 5:00PM CDT



September 12, 2026 7:00AM CDT
UPDATE

Scheduled maintenance is starting.

September 12, 2026 5:00PM CDT
UPDATE

Scheduled maintenance is complete.

Description

Our HVAC and Controls vendor will by tying in monitoring and controls for additional components of the Chilled Water System in ATCDC1. No Impact is expected.


Components

ATCDC1 Facilities



Schedule

September 9, 2026 7:15AM - September 9, 2026 5:00PM CDT



September 9, 2026 7:15AM CDT
UPDATE

Scheduled maintenance is starting.

September 9, 2026 5:00PM CDT
UPDATE

Scheduled maintenance is complete.
ATCDC1 HVAC MaintenancePlanned Maintenance

Description

Vendor performed HVAC maintenance in ATCDC1. No impact is expected.


Components

ATCDC1 Facilities



Schedule

August 24, 2026 7:00AM - September 8, 2026 5:00PM CDT



August 24, 2026 7:00AM CDT
UPDATE

Scheduled maintenance is starting.

September 8, 2026 5:00PM CDT
UPDATE

Scheduled maintenance is complete.
DC11 Equinix Outage Service Disruption

Incident Status

Service Disruption


Components

ATC Equinix Extension, Labs, Website





September 1, 2026 6:46AM CDT
INVESTIGATING

We are currently experiencing network connectivity issues to DC11 Equinix which is impacting ATC Applications, AWS, Azure, and GCP local connections. We will update as soon as connectivity has been restored.

September 1, 2026 8:31AM CDT
IDENTIFIED

Carrier has identified the source of the outage. We are working to escalate and will provide updates as soon as possible. We apologize for the inconvenience.

September 1, 2026 9:47AM CDT
IDENTIFIED

One of the circuits has been restored by the carrier. Teams are working to restore applications and connectivity. We are still not redundant and working with the carrier on the other circuit .

September 1, 2026 12:09PM CDT
MONITORING

Circuits are up and stable. We will continue to monitor.

September 1, 2026 4:09PM CDT
RESOLVED

Closing INC